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Upgraded to Firefox 5.0 and now I get a pop-up window that I have to click ok before I can start Firefox. Does anyone know how I can fix this?

  • 3 replies
  • 202 have this problem
  • 4 views
  • Last reply by BOBCHAREF

cash4me100ml
cash4me100ml
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I upgrade to Firefox 5.0 and now when I start Firefox it takes a While but I get a Pop-up window with the message [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: chrome://fvd.single/content/fvd_single.js :: <TOP_LEVEL> :: line 1526" data: no] Once I press ok on the pop-up window, Firefox will then start okay. I have not noticed any other problems yet.

I upgrade to Firefox 5.0 and now when I start Firefox it takes a While but I get a Pop-up window with the message [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: chrome://fvd.single/content/fvd_single.js :: <TOP_LEVEL> :: line 1526" data: no] Once I press ok on the pop-up window, Firefox will then start okay. I have not noticed any other problems yet.

All Replies (3)

Ricmacas
Ricmacas
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We suspect this issue is caused by Flash Video Downloader , can anyone confirm this by disabling this addon and verifying if the issue still occurs? Thanks!

sdwilson
sdwilson
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Had two Versions of 'java 6.0.07' and '6.0.24' . disabled 6.0.07 and have not had the fault return. is it normal to have Both java versions? I also have Flash Video Downloader and it is still enabled and working

Modified by sdwilson

BOBCHAREF
BOBCHAREF
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[Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: chrome://fvd.single/content/fvd_single.js :: <TOP_LEVEL> :: line 1526" data: no]