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I have Norton 360 Identity safe; it has dissappeared when I upgraded. How can I restore it.

rickalphasource
rickalphasource
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just upgraded. The Norton360 toolbar that was at the top (with the link to the sign-in screen) is gone following upgrade. How can I get it posted in the toolbars again?

just upgraded. The Norton360 toolbar that was at the top (with the link to the sign-in screen) is gone following upgrade. How can I get it posted in the toolbars again?

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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I heard that Norton released an update patch for Firefox 5.0 on Tuesday 06-21 when Firefox 5.0 was released. (versus taking their normal six to eight weeks) Some Norton users have reported that the toolbar may not work if the Norton patch was installed before Firefox 5.0, instead if after Firefox 5.0 was already installed. I'm not sure if that patch is only for NIS or if it works for 360, too.
Here's a link to a NIS support thread - look for a similar support thread for 360.
http://community.norton.com/t5/Norton-Internet-Security-Norton/Update-Available-Firefox-5-0-Compatibility-Release-for-Norton/td-p/478160