Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I disable an Alert that indicates:"The URL is not valid and cannot be loaded".

  • 2 replies
  • 7 have this problem
  • 2 views
  • Last reply by psychedelia

psychedelia
psychedelia
more options

This Alert frequently pops up even after I've accessed a valid URL site on Firefox. Sometimes it takes 2 or 3 clicks to close the Alert window.

This Alert frequently pops up even after I've accessed a valid URL site on Firefox. Sometimes it takes 2 or 3 clicks to close the Alert window.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

psychedelia
psychedelia Question owner
more options

In the references in the Reply, there was no indication of removing the "Alert Window". I hesitate to make any changes in Safe Mode until I know for sure that I am dealing with the problem.