Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do I get the error when I downloaded ver 5.0

more options

When I was using Firefox 3.5 I was not getting the error message above. I downloaded ver 5.0 and now I'm getting this error message. How can I fix this problem. Thanks


') document.write( lt + 'script language=Javascript type="text/javascript" src="CAW6B4727_C.txt">') document.write( lt + 'script language=Javascript type="text/javascript" src="CAW6B4727_G.js">') document.write( lt + 'script language=Javascript type="text/javascript" src="../../CommonFiles/Cal_MN1.js">') // -->

When I was using Firefox 3.5 I was not getting the error message above. I downloaded ver 5.0 and now I'm getting this error message. How can I fix this problem. Thanks ') document.write( lt + 'script language=Javascript type="text/javascript" src="CAW6B4727_C.txt">') document.write( lt + 'script language=Javascript type="text/javascript" src="CAW6B4727_G.js">') document.write( lt + 'script language=Javascript type="text/javascript" src="../../CommonFiles/Cal_MN1.js">') // -->

All Replies (1)

more options

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Clear Firefox's Cache

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Offline Storage : "Clear Now"

2. If needed, delete the site's cookies here

While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?