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printer button or print in file menu no longer work and cannot print after installing Firefox 5 upgrade

  • 2 replies
  • 4 have this problem
  • 4 views
  • Last reply by RAY300

RAY300
RAY300
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If I want to make a copy and click on the print button or click on print in the file menu nothing happens therefore I cannot copy information from searches. This problem started when I downloaded Firefox 5 upgrade.

If I want to make a copy and click on the print button or click on print in the file menu nothing happens therefore I cannot copy information from searches. This problem started when I downloaded Firefox 5 upgrade.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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See this:
http://kb.mozillazine.org/Problems_printing_web_pages

RAY300
RAY300 Question owner
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Tried resetting printer as per your suggestion. Did not help. If I shift from Firefox to Internet Explorer I can print and everything works fine. I am 90 and do not know anything but this tells me that the trouble is not the printer but it is with the Firefox 5 upgrade that I downloaded. I never had this trouble with Firefox before.