This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I permanently close popup window for downloading 5.0 when it is in conflict with 2 programs I use, so have no intentions of downloading it?

more options

My OS is Win7 and I am getting popup windows alerting me to download Firefox 5.0. Yet I am then alerted 3 programs I use are not compatible with 5.0. Since I'm not going to give up using PDF Converter, DVD VideoSoft or Google Toolbar I choose not to download 5.0 at this time. How do I disable that irritating popup window to download 5.0? It's distracting and a waste of my tine.

My OS is Win7 and I am getting popup windows alerting me to download Firefox 5.0. Yet I am then alerted 3 programs I use are not compatible with 5.0. Since I'm not going to give up using PDF Converter, DVD VideoSoft or Google Toolbar I choose not to download 5.0 at this time. How do I disable that irritating popup window to download 5.0? It's distracting and a waste of my tine.

All Replies (1)

more options

Tools > Options > Advanced > Update for how to turn off.

As for Google Toolbar, you will have no choice it is not going to be updated but you can play now with how you are going to deal with the situation later on.

The Google Toolbar is no longer supported by Google in Firefox 5 and up, you may be able to get what you want from it for a limited time, the directions to install the Google Toolbar were posted before Google actually announced dropping support.

In any case you can find several alternative solutions, see