This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes when I try to download a file

  • 3 replies
  • 7 have this problem
  • 6 views
  • Last reply by MaTachi

MaTachi
MaTachi
more options

Hi!

I run Firefox Nightly 8.0a1 (2011-07-08) on Arch Linux 64-bit with Gnome 3, and I'm having problem with crashes when I try to download files. This doesn't happen in the stable version of Firefox (5) which I also have installed on my computer.

It's possible to open the download manager as long as there are no entries in the download list. But if I start a download of something - the download manager opens with an entry (the current download) and Firefox disappears. It instantaneously vanishes from both the monitor and the process list.

I have tried to remove the downloads.sqlite file from my profile folder, but it didn't help.

I have also tried to rename my whole profile folder to something else, and then created a new, empty profile folder with the name the first one had. When I then started Firefox, it recreated all the default content to the profile folder, so I ended up with a clean, unmodified installation. But it still crashed when I tried to download files. So it doesn't seem to be a problem with the extensions or similar.

Suggestions?

Hi! I run Firefox Nightly 8.0a1 (2011-07-08) on Arch Linux 64-bit with Gnome 3, and I'm having problem with crashes when I try to download files. This doesn't happen in the stable version of Firefox (5) which I also have installed on my computer. It's possible to open the download manager as long as there are no entries in the download list. But if I start a download of something - the download manager opens with an entry (the current download) and Firefox disappears. It instantaneously vanishes from both the monitor and the process list. I have tried to remove the downloads.sqlite file from my profile folder, but it didn't help. I have also tried to rename my whole profile folder to something else, and then created a new, empty profile folder with the name the first one had. When I then started Firefox, it recreated all the default content to the profile folder, so I ended up with a clean, unmodified installation. But it still crashed when I tried to download files. So it doesn't seem to be a problem with the extensions or similar. Suggestions?

Modified by MaTachi

Chosen solution

Support for pre-release builds like that is done over here, where the "testers" hang out.

http://forums.mozillazine.org/viewforum.php?f=23&sid=2a9ba2a779e3c08dba3650cd47ee2508

Separate forum, will need a separate registration to post there, but you will be able to view that forum as a "guest".

Read this answer in context 👍 0

All Replies (3)

foxyshadis
foxyshadis
more options

Downgrade to an older nightly that works for a week or so, then test again to see if the bug's still there. In the mean time, report the bug on Bugzilla if it hasn't already been. There's really nothing you can do about bugs in nightlies.

(A similar sort of bug that triggered 60 seconds after opening, every time, was what got me out of using nightlies as my main browser.)

the-edmeister
the-edmeister
  • Moderator
more options

Chosen Solution

Support for pre-release builds like that is done over here, where the "testers" hang out.

http://forums.mozillazine.org/viewforum.php?f=23&sid=2a9ba2a779e3c08dba3650cd47ee2508

Separate forum, will need a separate registration to post there, but you will be able to view that forum as a "guest".

MaTachi
MaTachi Question owner
more options

Thanks, I will try out that forum instead.