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Tring to download Firefox 5.0.1 but it keeps saying can't load because of sufficient privileges for some of the items. What does this mean and can you help? Thanks! Greg

  • 4 replies
  • 4 have this problem
  • 1 view
  • Last reply by cor-el

GregBurnett
GregBurnett
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When I open my gmail account in firefox it tells me I need to download the new firefox 5.0.1 so I do. After download it tells me to move icon to applications folder, so I do. Then it ask about replacing my old and I say yes. Then it tells me it can't because of sufficient privileges for some of my items. Can you help?

When I open my gmail account in firefox it tells me I need to download the new firefox 5.0.1 so I do. After download it tells me to move icon to applications folder, so I do. Then it ask about replacing my old and I say yes. Then it tells me it can't because of sufficient privileges for some of my items. Can you help?

All Replies (4)

the-edmeister
the-edmeister
  • Moderator
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Does that computer meet system requirements for Firefox 5?
http://www.mozilla.com/en-US/firefox/5.0/system-requirements/

Mac Operating Systems

  • Mac OS X 10.5
  • Mac OS X 10.6
  • Mac OS X 10.7

Recommended Hardware

  • Macintosh computer with an Intel x86 processor
  • 512 MB of RAM
  • 200 MB hard drive space
GregBurnett
GregBurnett Question owner
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Yes, have a mack with 10.5.8

GregBurnett
GregBurnett Question owner
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Yes, have a mac with 10.5.8

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.