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Is there a solution to the Webroot/Firefox v5 conflict?

  • 1 reply
  • 11 have this problem
  • 2 views
  • Last reply by Hasan

Ghousey
Ghousey
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I am continually prompted to update my 4.0.1 v of Firefox w 5.0. When I attempt to do that, I receive a message about a possible conflict with my Webroot security software, so I cancel the upgrade. Lately I have experienced problems with the firefox web page "freezing". Is this due to the version I am using? I don't want to compromise my systems security with the 5.0 version if I must disable my Webroot. Any suggestions/solutions?

I am continually prompted to update my 4.0.1 v of Firefox w 5.0. When I attempt to do that, I receive a message about a possible conflict with my Webroot security software, so I cancel the upgrade. Lately I have experienced problems with the firefox web page "freezing". Is this due to the version I am using? I don't want to compromise my systems security with the 5.0 version if I must disable my Webroot. Any suggestions/solutions?

All Replies (1)

Hasan
Hasan
more options

-> Tap ALT key or press F10 to show the Menu Bar

-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/

-> go to Tools Menu -> Clear Recent History -> Time range to clear: select "EVERYTHING" -> click Details (small arrow) button -> place Checkmarks on Cookies, Cache -> click Clear Now

-> go to Tools Menu -> Options -> Advanced -> Network -> Offline Storage (Cache): click Clear Now button

Check and tell if its working.