This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

mail in hoymail frozen, can't read or delete. works in IE

  • 4 replies
  • 2 have this problem
  • 1 view
  • Last reply by pnixaz

more options

also don't understand HTML, but often msn, and aol appear in list form w/o graphics. can open hotmail, but can't do anything. can't delete or read e-mails.

also don't understand HTML, but often msn, and aol appear in list form w/o graphics. can open hotmail, but can't do anything. can't delete or read e-mails.

All Replies (4)

more options

Are your plugins up to date? You can check here http://www.mozilla.com/en-US/plugincheck/ . Also you can try updating to Firefox 5.1 see this Article Update Firefox to the latest release .

more options

can't open any e-mails in firefox, can't delete, etc.

more options

Your still having this problem after following my suggested steps?

more options

if i can't open the e-mail, i can't open the link, etc.