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the flash player plugin is correct installed, but firefox keeps asking to install it and then says not possible

  • 2 replies
  • 5 have this problem
  • 10 views
  • Last reply by Raymond

Raymond
Raymond
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I have installed flash player. The test site of Adobe says it is correct. When I switch it off and do the test the test says "flash player is switched off, press to switch it on" when I dos so the test says that is corectly installed. When I open the plug-in screen there is no adobe flash player, but only shockwabe flash player, but switching this one on and off had the above mentioned effect. I have checked the registry (since I could not find anything about flash player in the program list, software in configuration, nor in program files and found that in the windows/system32/macromed/flash directory are the files flashutil9b.exe and flashutil_10uPlugin.exe and some other files, which gives me the idea that flash player is in effect installed. Nevertheless a flash file in my website keeps asking for the plugin and tells than that it cannot be found.

I have installed flash player. The test site of Adobe says it is correct. When I switch it off and do the test the test says "flash player is switched off, press to switch it on" when I dos so the test says that is corectly installed. When I open the plug-in screen there is no adobe flash player, but only shockwabe flash player, but switching this one on and off had the above mentioned effect. I have checked the registry (since I could not find anything about flash player in the program list, software in configuration, nor in program files and found that in the windows/system32/macromed/flash directory are the files flashutil9b.exe and flashutil_10uPlugin.exe and some other files, which gives me the idea that flash player is in effect installed. Nevertheless a flash file in my website keeps asking for the plugin and tells than that it cannot be found.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Adobe Flash Player appears in Firefox Plugins as Shockwave Flash, which is something that Oracle should fix to prevent misunderstandings like this, and to avoid confusion with Shockwave for Director, a different plugin for web browsers.

Please provide a URL for the web page your problem is with, so we can check it out.

Raymond
Raymond Question owner
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An example of my website is http://www.vangelder.nl/example

My real website is protected, but the example shows the problem.

I hope you can give the solution.

The big problem is, that since I have these problems (on several computers, working on XP and Vista) I suppose that the visitors on my site wil have the same problem. I heve been working hours to find out what the problem is, installed different players, used different formats, searched the internet for a solution and I don't want to export this problem to the visitors of my website.