This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

As of approximately 1 1/2 weeks ago I can no longer login to iGoogle or GMail-get a message "The connection was reset". I can access the actual iGoogle page pre-login and all other websites and can login with IE8. Tried the suggestions listed in Help.

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by nowakinc

nowakinc
nowakinc
more options

Firefox 5/running Windows 7 Professional SP1/ on a Dell/Core 2 Duo 64 bit

It worked when I initially got the machine, it works in IE8 and on my other computer in the same office/same network running XP Professional SP3 and Firefox 3.6.18

Firefox 5/running Windows 7 Professional SP1/ on a Dell/Core 2 Duo 64 bit It worked when I initially got the machine, it works in IE8 and on my other computer in the same office/same network running XP Professional SP3 and Firefox 3.6.18

All Replies (1)

nowakinc
nowakinc Question owner
more options

Apparently, there was something corrupt in my Profile. I backed up my default profile, created a new one and copied over the critical folders and files - the addons; backedup bookmarks, places.sqlite; password info in key3.db and signons.sqlite.

Issue resolved.