Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Problems with Firefox NOT Allowing websites to return

  • 1 reply
  • 3 have this problem
  • 16 views
  • Last reply by Hasan

MichaelFrancis1948
MichaelFrancis1948
more options

With Internet Banking and Commonwealth Bank, Firefox drops down and requires me to click ALLOW and then drops me out to thier MAIN LOGON PAGE.

Commonwealth Bank has had me try Internet Explorer and there is not a problem.

Can you help as I DO NOT WANT TO HAVE TO USE INTERNET EXPLORER.

With Internet Banking and Commonwealth Bank, Firefox drops down and requires me to click ALLOW and then drops me out to thier MAIN LOGON PAGE. Commonwealth Bank has had me try Internet Explorer and there is not a problem. Can you help as I DO NOT WANT TO HAVE TO USE INTERNET EXPLORER.

All Replies (1)

Hasan
Hasan
more options

-> click Firefox button -> go to History -> click Clear Recent History -> Time range to clear: select "EVERYTHING" -> click Details (small arrow) button -> place Checkmarks on Cookies, Cache, Active Logins, Site Preferences -> click Clear Now

-> click Firefox button and click Options -> Options -> Privacy -> History section -> Firefox will: select "Use Custom Settings for History" -> REMOVE Checkmark from Permanent Private Browsing mode -> place Checkmarks on:

1) Remember my Browsing History 2) Remember Download History 3) Remember Search and Form History 4) Accept Cookies from sites -> click Exceptions... button and click "Remove All Sites" 4a) Accept Third-party Cookies -> Keep Until : select They Expire

-> REMOVE CHECKMARK from CLEAR HISTORY WHEN FIREFOX CLOSES

-> When using the Location Bar, suggest: select "History and Bookmarks"

-> click Firefox button and click Options -> Options -> Security -> place Checkmarks on:

1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites

-> click Firefox button and click Options -> Options -> Advanced -> General -> Remove Checkmark from Warn me when websites try to redirect or reload the page

-> go to Tools Menu -> Options -> Advanced -> Network -> Offline Storage (Cache): click Clear Now button

-> Click OK on Options window -> Restart Firefox

Check and tell if its working.