hotmail is not accepting attachments when in firefox, however in explorer they will upload regularly, why?
if I am in firefox, in hotmail the icon for attachments is greyed or doesn't clic to open the upload dialog
Chosen solution
Clear Cookies & Cache
https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
Clear the Network Cache
https://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache#w_clear-the-cache
You can also try to reload the web page(s) and bypass the cache.
- Press and hold Shift and left-click the Reload button.
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Cmd + Shift + R" (MAC)
Check and tell if its working.
Read this answer in context 👍 0All Replies (4)
Chosen Solution
Clear Cookies & Cache
https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
Clear the Network Cache
https://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache#w_clear-the-cache
You can also try to reload the web page(s) and bypass the cache.
- Press and hold Shift and left-click the Reload button.
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Cmd + Shift + R" (MAC)
Check and tell if its working.
Taken from: https://support.mozilla.com/en-US/questions/825942#answer-188725
silkphoenix: Do you have Microsoft Silverlight plugin-in installed? If you do, disable it and see if it works for your Hotmail, it did for mine:
Tools > Add-ons and look for "Silverlight" plug-in.
Taken from: https://support.mozilla.com/en-US/questions/788596#answer-151188
mercedesbenz: I had the same problem with Hotmail after upgrading to FireFox 4 recently. The 'attachment' button wasn't clickable even though the icon appeared on my screen.
It resolved when I disabled Silverlight under the Firefox Add-On > Plugins then I went to www.microsoft.com/getsilverlight/ and downloaded the Silverlight plugin and ran it with Firefox closed. And upon reopening of Firefox, my Hotmail 'attachments' was working again.
Check and tell if its working.
Thanks a lot, it worked!
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