Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

What can I do to have Firefox recognize access password to yahoo mail. The password works on IE and Blackberry.

  • 1 reply
  • 2 have this problem
  • 26 views
  • Last reply by cor-el

groverton
groverton
more options

Since August 3, I cannot access my yahoo mail account through Firefox. When I get to the sign in page for yahoo mail I enter my email address and then the password and click "Send" and nothing happens Both the user ID and password work on Internet Explorer and my Blackberry. What gives? Too many problems with Firefox 5.

Since August 3, I cannot access my yahoo mail account through Firefox. When I get to the sign in page for yahoo mail I enter my email address and then the password and click "Send" and nothing happens Both the user ID and password work on Internet Explorer and my Blackberry. What gives? Too many problems with Firefox 5.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"