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Netflix and Java problems with Firefox 5

  • 2 replies
  • 4 have this problem
  • 8 views
  • Last reply by jengelke

jengelke
jengelke
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Recently I have noticed a couple of problems with my version of Firefox 5. First, I cannot view the front page of Netflix's instant watch, but if I select a movie to watch instantly from my queue, it will play it. Second, when I attempt to use a search feature under the Star Wars: The Old Republic website, Firefox will prompt me to download or open a "search" file, which it identifies as an "application/json". None of the problems occur on another computer running the same version of Firefox 5.

Recently I have noticed a couple of problems with my version of Firefox 5. First, I cannot view the front page of Netflix's instant watch, but if I select a movie to watch instantly from my queue, it will play it. Second, when I attempt to use a search feature under the Star Wars: The Old Republic website, Firefox will prompt me to download or open a "search" file, which it identifies as an "application/json". None of the problems occur on another computer running the same version of Firefox 5.

All Replies (2)

Hasan
Hasan
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Clear Cookies & Cache

Clear the Network Cache

You can also try to reload the web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

-> click Firefox button and click Exit

-> Start Firefox in Safe Mode (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

-> Firefox Safe Mode window will open. DON'T SELECT ANY OPTIONS, just click Continue in Safe Mode

Check and tell if its working while you are Browsing in Firefox Safe Mode.

Modified by Hasan

jengelke
jengelke Question owner
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I had tried all of this except the reloading of web-pages by hitting ctrl+F5, etc, but to humor you I tried everything listed again with no change. My netflix view instantly page comes up with what appears to be some sort of coding behind the page. Most other pages on netflix work fine, just not the browse instantly page. Below is the first few lines of what I see when I go there:

{"result":"success","actionErrors":null,"fieldErrors":null,"actionMessages":null,"data":null,"html":"\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n\n \n \n\n\n\n\n\n\n\n\n\n\n\n\n \n\n \n \n Recently Watched <\/a>\n <\/h3>\n \n\n \n


I also still get the prompt to download the "Search" file that is identified as "application/json".