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Firefox Password Manager has stopped working.

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

iiispotty
iiispotty
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I'm using Firefox 3.6.19 on Mac OSX 10.6 PPC. Recent Mac Software Update done, then the problem with Firefox appeared. Password Manager has stopped working. I can input to the box but passwords are not recognised. The box accepts the password then the box reappears almost immediately, requesting master password again. I can't access my saved passwords through preferences either. I cannot access any Firefox passwords.

I have re-installed Firefox, but that's made no difference. I have tried to change the master password, but I can't tell whether it was accepted or not - no change to problem...

Also, when I opened Firefox this morning, the window 'stuck' to my cursor and kept being dragged around the screen. That finally stopped, but not sure why.

HELP!!!!

I'm using Firefox 3.6.19 on Mac OSX 10.6 PPC. Recent Mac Software Update done, then the problem with Firefox appeared. Password Manager has stopped working. I can input to the box but passwords are not recognised. The box accepts the password then the box reappears almost immediately, requesting master password again. I can't access my saved passwords through preferences either. I cannot access any Firefox passwords. I have re-installed Firefox, but that's made no difference. I have tried to change the master password, but I can't tell whether it was accepted or not - no change to problem... Also, when I opened Firefox this morning, the window 'stuck' to my cursor and kept being dragged around the screen. That finally stopped, but not sure why. HELP!!!!

All Replies (2)

Hasan
Hasan
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Troubleshooting extensions and themes

Password Manager

Check and tell if its working.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See:

If using the chrome url (chrome://pippki/content/resetpassword.xul) doesn't work then delete the files key3.db and signons.sqlite in the Firefox profile folder.

Help > Troubleshooting Information > Profile Directory: Open Containing Folder

You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.