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cannot get online with firefox 5 OR uninstall it

  • 5 replies
  • 5 have this problem
  • 4 views
  • Last reply by limeylady

limeylady
limeylady
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I cannot get online with firefox 5. When I try to uninstall it I am told to close firefox, as it will not even open I cannot close it.

I cannot get online with firefox 5. When I try to uninstall it I am told to close firefox, as it will not even open I cannot close it.

Chosen solution

See Firefox won't start - find solutions if Firefox won't open.

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All Replies (5)

finitarry
finitarry
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https://support.mozilla.com/en-US/kb/Firefox%20hangs#w_hang-at-exit

Andrew
Andrew
  • Moderator
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What error message do you get?

What happens why you try to close it?

limeylady
limeylady Question owner
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I appreciate your suggestions but they ALL depend on being able to open Firefox even in "safe mode" I cannot even open firefox to implement the suggestions

Modified by limeylady

Andrew
Andrew
  • Moderator
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Chosen Solution

See Firefox won't start - find solutions if Firefox won't open.

limeylady
limeylady Question owner
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Thank you feer56. Closing Firefox through the task manager seems to have solved the problem for now. I appreciate the help.