This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

since version 5. my back arrow is greyed out and I can't go back to my previous web page

  • 1 reply
  • 3 have this problem
  • 3 views
  • Last reply by cor-el

more options

the arrows top left are always greyed out, even if I click on a link I can't use the left arrow to go back. Something I need to turn on? Liked version 4 better than 5. Fast Dial no longer works?

the arrows top left are always greyed out, even if I click on a link I can't use the left arrow to go back. Something I need to turn on? Liked version 4 better than 5. Fast Dial no longer works?

All Replies (1)

more options

Try:


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).