This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Every time I open a outlook file, say a mail, Firefox repeatedly opening Multiple windows

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

more options

My problem is Outlook e-mails. Every time I click an e-mail several popup windows come up as I had described before. Regarding option button when I type 'Use Firefox' nothing comes up but if I leave blank severalcontents come up but nothing related to 'Outlook'. I was worried about deleting all contents type. I deleted 'mimeTypes.rdf' according to your suggestion and restarted computer but problem remained. Futhermore I get a pop up as follows ' general failure. The URL was https:// support.mozilla.com/questions etc' can not be found' but it takes me to this page any way. Please help

My problem is Outlook e-mails. Every time I click an e-mail several popup windows come up as I had described before. Regarding option button when I type 'Use Firefox' nothing comes up but if I leave blank severalcontents come up but nothing related to 'Outlook'. I was worried about deleting all contents type. I deleted 'mimeTypes.rdf' according to your suggestion and restarted computer but problem remained. Futhermore I get a pop up as follows ' general failure. The URL was https:// support.mozilla.com/questions etc' can not be found' but it takes me to this page any way. Please help

All Replies (1)

more options