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Firefox 4.0 is on my Mac. I get a message saying I need to download a newer version. A bar appears showing download but it never happens

  • 1 reply
  • 1 has this problem
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  • Last reply by cor-el

medicineman
medicineman
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The bar says it is downloading firefox by connecting to the update server. Each time I turn on the computer it does the same thing again, and I still have 4.0 on my Mac.

The bar says it is downloading firefox by connecting to the update server. Each time I turn on the computer it does the same thing again, and I still have 4.0 on my Mac.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.