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Keep getting proxy server refusing connection message when I try to get on internet.

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  • Last reply by cor-el

enava11
enava11
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I just installed AVG 2011 antivirus and since then everytime I try to sign on a message pops up saying your proxy server is refusing connections.

I just installed AVG 2011 antivirus and since then everytime I try to sign on a message pops up saying your proxy server is refusing connections.

All Replies (2)

zedmelon
zedmelon
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This is probably not a Firefox issue.

The most likely scenario is that you caught some malware that ran a proxy on your PC. Now that AVG has cleaned the malware, FF can't find the proxy it's been using. Your PC is basically saying, "what? No proxy here, get lost," If you fire up Internet Exploder, I bet you'll see the same result.

If the "evil" proxy setting was set in Firefox, you can reset it through options/advanced/network/settings. Change it to either "no proxy" or to "system proxy settings."

If Firefox already uses the system proxy, you'll need to modify the registry. Here's a decent start:

http://support.microsoft.com/kb/819961

Modified by zedmelon

cor-el
cor-el
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You can find the connection settings in Tools > Options > Advanced : Network : Connection If you do not need to use a proxy to connect to internet then select "No Proxy" if the default "Use the system proxy settings" setting doesn't work.

See "Firefox connection settings":

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).