This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have always used Firefox to connect to fafsa.gov, but today it says the browser is not compatible.

more options

When attempting to open fafsa.gov, I get a message that my browser is not compatible with this program. I have always used the same browser to reach this site. I attempted to update Firefox and it did not correct anythin.

When attempting to open fafsa.gov, I get a message that my browser is not compatible with this program. I have always used the same browser to reach this site. I attempted to update Firefox and it did not correct anythin.

All Replies (1)

more options

The fafsa.gov site does not currently support Firefox newer than version 3.6.x. That is their choice.

You can install Firefox Portable version to use only on that site and use your installed current Firefox 6 for everything else. Firefox Portable is not produced by Mozilla (but is based on Firefox released versions) and is not supported on this site -- has its own support forum (see below). Firefox Portable installs in a separate folder on your hard drive so that it does not interfere with your Firefox 6 settings or personal information (bookmarks, passwords, etc.). You can also install Firefox Portable on a USB/thumb/pin/jump drive.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You need to update some plug-ins: