This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox presents blank pages when I try to access my bank on the internet. I must click on "allow" several times to get through.

  • 3 replies
  • 1 has this problem
  • 12 views
  • Last reply by shusseina

E.J.Moore
E.J.Moore
more options

The bank page appears blank with the text "Firefox prevented this page from automatically redirecting to another page". I must then click on "allow" to work through a series of blank pages before reaching the bank page itself.

This has not occurred with any other URL so far.

The bank page appears blank with the text "Firefox prevented this page from automatically redirecting to another page". I must then click on "allow" to work through a series of blank pages before reaching the bank page itself. This has not occurred with any other URL so far.

Chosen solution

Please see the solution provided previously by mha007 in the link here.

Let us know how you get on.

Read this answer in context 👍 0

All Replies (3)

shusseina
shusseina
more options

Chosen Solution

Please see the solution provided previously by mha007 in the link here.

Let us know how you get on.

Modified by shusseina

E.J.Moore
E.J.Moore Question owner
more options

Solution worked fine. Many thanks.

One minor point. The solution said to click the Firefox button and then click Options. On my i-Mac the second button is called Preferences not Options.

shusseina
shusseina
more options

Thanks for the feedback. As the link was a answer provided by a support person, it was specific to the platform of the user (asking the question). I should have picked up on that.

Rest assured that the support articles on the Firefox Help website provide the answers specific to the platform and version of Firefox it detects the user is running.

Thanks again.