This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

adobe flash player 10

dave68fl
dave68fl
more options

I have Windows Xp with SP 3 32 bit version of Windows XP Firefox version 6.0.1

I have uninstalled the newest adobe flash player 10 and also uninstalled Firefox from add/remove programs and re-installed them and adobe flash paler will still not work.

I have Windows Xp with SP 3 32 bit version of Windows XP Firefox version 6.0.1 I have uninstalled the newest adobe flash player 10 and also uninstalled Firefox from add/remove programs and re-installed them and adobe flash paler will still not work.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Are you installing the correct version of Flash? Firefox needs the Plugin version, only IE uses the ActiveX version.

1.Download the Flash setup file from here:
Adobe Flash - Plugin version.
Save it to your Desktop.

2. Close Firefox using File > Exit
then check the Task Manager > Processes tab to make sure firefox.exe is closed,
{XP: Ctrl+Alt+Del = Processes tab}

3. Then run the Flash setup file from your Desktop.

4. Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/