This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot "open a new tab"

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

JudiV
JudiV
more options

I cannot "open a new tab" in my browser. When I click on links some open a new tab and other open a new window. I have tried clicking on the + sign to the right of an existing tab, I have gone into file and tried from there, and have tried CTRL T; nothin works. It has become very time consuming to keep going forward and backwards. I cannot say when this started but I belief within the past month.

I cannot "open a new tab" in my browser. When I click on links some open a new tab and other open a new window. I have tried clicking on the + sign to the right of an existing tab, I have gone into file and tried from there, and have tried CTRL T; nothin works. It has become very time consuming to keep going forward and backwards. I cannot say when this started but I belief within the past month.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue can be caused by the Ask.com toolbar (Tools > Add-ons > Extensions)

Your system details show that toolbar in the user agent as AskTbFWV5/3.12.2.16749

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).