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radio buttons do not function on a certain site (https://www.techsupportalert.com/SecWiz

  • 11 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

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on this site, https://www.techsupportalert.com/SecWiz), once you get into the questions, the radio buttons are non-responsive. they work fine in Chrome and worked in previous versions of Firefox.

on this site, https://www.techsupportalert.com/SecWiz), once you get into the questions, the radio buttons are non-responsive. they work fine in Chrome and worked in previous versions of Firefox.

All Replies (11)

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I didn't see any radio buttons. Where are the radio buttons ?? Do they appear after logging-in ??

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yes, once you go past the agreement and the question about your OS, the questions start

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I need to click more than once (sometimes it takes 3 clicks) on a radio button to get an option selected in Firefox 6.

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still did not move the button except instantly but it went back to the first option.

seems like a "feature" to me.

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all of the above accomplished. now, it takes up to 20 clicks to get a radio button to change. would rather use Chrome than waste time with 20 clicks

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Troubleshooting plugins

Check and tell if its working.

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there was no difference with all plugins disabled. the radio buttons still do not function as they should

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Create a New Profile as a test to check if your current profile is causing the problems.

-> Basic Troubleshooting: Make a New Profile

-> If that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile.

-> Recovering important data from an old profile

Check and tell if its working.

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no difference

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I see the same happening (jumping to the first and not responding to a single click), so it is either a problem with that specific web page or a bug in Firefox.
It still happens with the latest Nightly build, but it always works if I double click an entry.