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I am getting notifications for a Firefox upgrade, but when I attempt to download the upgrade all that happens is a continous message about "Connecting to the update server". It never actually connects.

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  • Last reply by cor-el

hughberndt@comcast.net
hughberndt@comcast.net
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I get a notification that a Firefox upgrade, to rel 6.02 is available. When I select the option to download the upgrade, I get a message "Connecting to the update server", but it never starts the download.

I get a notification that a Firefox upgrade, to rel 6.02 is available. When I select the option to download the upgrade, I get a message "Connecting to the update server", but it never starts the download.

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.