This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how do I get rid of Ask.com as a search engine

  • 1 reply
  • 7 have this problem
  • 2 views
  • Last reply by cor-el

heartzlink
heartzlink
more options

every time I try to perform a search, the engine used is Ask.com, I have removed it from the list of search engines in the drop down.... I tried "Config" and I do not have many of the lines reported to solve the issue......nothing seems to remove this nightmare.... please help

every time I try to perform a search, the engine used is Ask.com, I have removed it from the list of search engines in the drop down.... I tried "Config" and I do not have many of the lines reported to solve the issue......nothing seems to remove this nightmare.... please help

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

You can open the about:config page via the location bar and do a search for ask.com via the Filter at the top of the about:config page.
You can reset all ask.com related prefs that appear bold (user set) via the right-click context menu to their default values.