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When downloading, I got a response that said i did not have sufficient privileges for some items and downloading process stopped- what now?

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  • Last reply by cor-el

srakow
srakow
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Firefox finished downloading then when I tried moving the icon to my hard drive I got a message that I did not have privileges for some items. I had to click okay- no other choices and the process stopped.

Firefox finished downloading then when I tried moving the icon to my hard drive I got a message that I did not have privileges for some items. I had to click okay- no other choices and the process stopped.

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.