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I cannot restore saved bookmarks

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

TitaTeng
TitaTeng
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I caanot restore saved bookmarks. When I click on "choose file" the headers blur and "not responding shows up. I also copied and pasted the following info from hen it happened

Description: 

 A problem caused this program to stop interacting with Windows.

Problem signature: 

 Problem Event Name:	AppHangXProcB1
 Application Name:	firefox.exe
 Application Version:	6.0.2.4262
 Application Timestamp:	4e6163d9
 Hang Signature:	fe48
 Hang Type:	64
 Waiting on Application Name:	nmsrvc.exe
 Waiting on Application Version:	0.0.0.0
 OS Version:	6.1.7600.2.0.0.256.1
 Locale ID:	1033
 Additional Hang Signature 1:	fe482e4b0b1dc241653d98167331d2b8
 Additional Hang Signature 2:	aa4f
 Additional Hang Signature 3:	aa4f0c1b797a12e8c5de54fe9c74d61e
 Additional Hang Signature 4:	fe48
 Additional Hang Signature 5:	fe482e4b0b1dc241653d98167331d2b8
 Additional Hang Signature 6:	aa4f
 Additional Hang Signature 7:	aa4f0c1b797a12e8c5de54fe9c74d61e
I caanot restore saved bookmarks. When I click on "choose file" the headers blur and "not responding shows up. I also copied and pasted the following info from hen it happened Description: A problem caused this program to stop interacting with Windows. Problem signature: Problem Event Name: AppHangXProcB1 Application Name: firefox.exe Application Version: 6.0.2.4262 Application Timestamp: 4e6163d9 Hang Signature: fe48 Hang Type: 64 Waiting on Application Name: nmsrvc.exe Waiting on Application Version: 0.0.0.0 OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional Hang Signature 1: fe482e4b0b1dc241653d98167331d2b8 Additional Hang Signature 2: aa4f Additional Hang Signature 3: aa4f0c1b797a12e8c5de54fe9c74d61e Additional Hang Signature 4: fe48 Additional Hang Signature 5: fe482e4b0b1dc241653d98167331d2b8 Additional Hang Signature 6: aa4f Additional Hang Signature 7: aa4f0c1b797a12e8c5de54fe9c74d61e

Modified by TitaTeng

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

Create a new profile as a test to check if your current profile is causing the problems.
See Basic Troubleshooting: Make a new profile:

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files

See: