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Ican't get Firefox to connect to the internet.

  • 3 replies
  • 7 have this problem
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  • Last reply by Samizdat

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First I uninstalled firefox5.0 then I downloaded the 6.0 vision. When i restarted firefox 6.0 the firefox window opens, but i can't get connected to the internet.

First I uninstalled firefox5.0 then I downloaded the 6.0 vision. When i restarted firefox 6.0 the firefox window opens, but i can't get connected to the internet.

All Replies (3)

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Possible Malware Infection, Do a malware check with some malware scan programs. You need to scan with all programs because each program detects different malware. Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and Searches are redirected to another site

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A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

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The trouble with malware scans is (maestro, muted horn, please [waaa-waaa waaaaaaa]), they give you more malware. Reply #2 (cor-el) is far better advice.