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can't view videos on firefox but can on internet explorer. why?

  • 1 reply
  • 2 have this problem
  • 17 views
  • Last reply by cor-el

jimcs
jimcs
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As of 2 days ago, can no longer open videos but instead get message "this video no longer available". However, if I use Internet Explorer I am able to open the video. Perhaps something changed in my security settings?

I have installed Firefox 6.0.

As of 2 days ago, can no longer open videos but instead get message "this video no longer available". However, if I use Internet Explorer I am able to open the video. Perhaps something changed in my security settings? I have installed Firefox 6.0.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

You can also try to update the WMP plugin if that player is used.