Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

this version of firefox (7) give me this report This website is best viewed in Internet Explorer 8 or above. You are currently using an old version of Internet Explorer. Please click on this link to update your browser. Help!

  • 2 replies
  • 3 have this problem
  • 4 views
  • Last reply by Hasan

realmensmellgood
realmensmellgood
more options

This website is best viewed in Internet Explorer 8 or above. You are currently using an old version of Internet Explorer. Please click on this link to update your browser.

Is at the top of my ecommerce site.

On other internet ISP's its okay and I want to be able to use FIrefox 7 to.

This website is best viewed in Internet Explorer 8 or above. You are currently using an old version of Internet Explorer. Please click on this link to update your browser. Is at the top of my ecommerce site. On other internet ISP's its okay and I want to be able to use FIrefox 7 to.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

This site is clever enough to look for a version number, but not clever enough to check which browser you're using? That's a headache!

Does the site actually let you work normally, or does it block you?

If it is your site and you have a service provider that manages the software, please complain to them. If it is your site and you have the ability to make changes to the pages, then we might be able to assist. Do you want to post a URL?

Hasan
Hasan
more options

Can you provide the link of your website on which you are having problems ??

Clear Cookies & Cache

Clear the Network Cache

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)