This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I'll appreciate your suggestions as Firefox is not opening. A window warns: "XULRUNNER. Error: App: Name not specified in application.ini"

  • 1 reply
  • 6 have this problem
  • 9 views
  • Last reply by rstrong

arcamag
arcamag
more options

When trying to open Firefox a small warning window labeled XULRUNNER is appearing, with the text: "Error. App: Name not specified in application.ini", and an "accept" button. When you click in "accept" the warn ing window closes, but then nothing more happens.

I have no idea what is going on. Any ideas?

When trying to open Firefox a small warning window labeled XULRUNNER is appearing, with the text: "Error. App: Name not specified in application.ini", and an "accept" button. When you click in "accept" the warn ing window closes, but then nothing more happens. I have no idea what is going on. Any ideas?

All Replies (1)

rstrong
rstrong
more options

This is most likely caused by Zone Alarm software. Please check http://support.mozilla.com/en-US/questions/880170