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I can't save or download files from the internet with Firefox

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I can't save or download files from the internet with Firefox. When I right click, select "Save as", then select where to save the image, it seems to download, as it shows as finished in "Downloads" screen. But when I right click the file on the "Downloads" screen, "Open" and "Open containing folder" are both non-selectable. If I go to the folder I chose to download the image to, it isn't there either. I'm only getting this problem with Firefox. I opened Internet Explorer and was able to download. I then disabled my av and tried within FF with no success. I've uninstalled FF completely, restarted my laptop, downloaded and reinstalled FF7, only to get the same friggin issue!!! I do not have this problem with IE, and I don't have it on my desktop pc running an older version of 'fox. This is not a pc problem, it is an issue with Firefox!!! I've attached a picture to show what it looks like after I try downloading something.

I can't save or download files from the internet with Firefox. When I right click, select "Save as", then select where to save the image, it seems to download, as it shows as finished in "Downloads" screen. But when I right click the file on the "Downloads" screen, "Open" and "Open containing folder" are both non-selectable. If I go to the folder I chose to download the image to, it isn't there either. I'm only getting this problem with Firefox. I opened Internet Explorer and was able to download. I then disabled my av and tried within FF with no success. I've uninstalled FF completely, restarted my laptop, downloaded and reinstalled FF7, only to get the same friggin issue!!! I do not have this problem with IE, and I don't have it on my desktop pc running an older version of 'fox. This is not a pc problem, it is an issue with Firefox!!! I've attached a picture to show what it looks like after I try downloading something.

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Here is the download page