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I cannot sign in to any verizon web page - I checked allow on the cookie preference page - no problems when using Safari (I'm on a Mac).

  • 2 replies
  • 3 have this problem
  • 4 views
  • Last reply by cor-el

Catdancer
Catdancer
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Happens no matter what Verizon page I try. This page opens even when I try to go to Verizon wireless, when I'm not trying to pay my bill.

https://wbillpay.verizonwireless.com/vzw/nos/topline.jsp

Happens no matter what Verizon page I try. This page opens even when I try to go to Verizon wireless, when I'm not trying to pay my bill. https://wbillpay.verizonwireless.com/vzw/nos/topline.jsp

All Replies (2)

rbillings
rbillings
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Hi Catdancer-

I would recommend reading this Support article- it has troubleshooting tips when you are having problems logging in to a website:

https://support.mozilla.com/en-US/kb/Cannot%20log%20in%20to%20websites?s=website+can%27t+log+in&r=0&as=s

Hope that helps.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"