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how do i get rid of a large blue box covering my facebook page?

  • 3 replies
  • 38 have this problem
  • 6 views
  • Last reply by StingSF

katielady94
katielady94
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when i log into facebook (using firefox) a large blue box is covering my facebook page and i can only see a 1 inch strip of my facebook. this has been happening for a week. when i log into facebook (using my original internet carrier) the blue box does appear. how do i get rid of it firefox?

when i log into facebook (using firefox) a large blue box is covering my facebook page and i can only see a 1 inch strip of my facebook. this has been happening for a week. when i log into facebook (using my original internet carrier) the blue box does appear. how do i get rid of it firefox?

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Reset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)

If you have increased the minimum font size then try the default setting "none" as a high value can cause issues like you described.

  • Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)
  • Tools > Options > Content : Fonts & Colors > Advanced > [X] "Allow pages to choose their own fonts, instead of my selections above"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

StingSF
StingSF
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I had the same problem. So I used SAFE MODE, then turned on each add-on one by one. It turned out, for me, it was GreaseMonkey and the script that notifies me when one of my "friends" had de-friended me. It may be another add-on for you.

Anyway the big blue box is gone and Timeline is working fine.

StingSF
StingSF
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Sorry, I missed a step in my post above. First, I used SAFE MODE, and my face book page had no Big Blue Box. So this time, using the SAFE MODE box I turned off all Add ons. Then I started to turn each add on in REGULAR MODE until I found the culprit (GreaseMonkey)...