Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My ant video does not work with my updated Ff 7.0.1. How to fix?

  • 2 replies
  • 11 have this problem
  • 2 views
  • Last reply by SVC1

SVC1
SVC1
more options

I have used ant video with firefox for years. FF updated itself to 7.0.1 and ant video now crashes FF when called.

I have used ant video with firefox for years. FF updated itself to 7.0.1 and ant video now crashes FF when called.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Is that an extension or a plugin that is used to play the video that causes the crash?

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
SVC1
SVC1 Question owner
more options

Did as instructed (in fact, removed all cookies). FF 7.0.1 still crashes when calling ant video. Any other thoughts?