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How do I change settings to allow the "type these letters from the box" to show when filling in appllications? they are always blank

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

ksmarsty
ksmarsty
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When filling in forms, applications, or orders, the format asks for the "fuzzy letters in the highlighted box" to verify that the person filling in the form is a valid user. the box is always blank with Firefox...never blank with I.E.

When filling in forms, applications, or orders, the format asks for the "fuzzy letters in the highlighted box" to verify that the person filling in the form is a valid user. the box is always blank with Firefox...never blank with I.E.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If images are missing then check that you aren't blocking images from some domains.

  • Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
  • Check that images are enabled: Tools > Options > Content: [X] Load images automatically
  • Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"

Make sure that you do not block third-party images permissions.default.images

There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).