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i've lost audio on one website....works on all the rest I frequent...how do I fix this?

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  • Last reply by Tim

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every video I watch on this site has no volume...didn't use to do this

every video I watch on this site has no volume...didn't use to do this

Modified by cor-el

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1) You should update Firefox to 7.0.1 2) What site is it happening on? 3) Have you tried clearing your cookies/cache for that site? 4) What format is the audio in?