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McAfee Site Advisor Crashes FF

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  • 13 have this problem
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  • Last reply by arejfour

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I'm running FF V3.6.23 and McAfee Security Suite with Site Advisor and ever since about 6 weeks ago I've been getting, probably, 10 crashes a day when I do Google or Yahoo searches. I've contacted McAfee, 4 times, and they always say SA is working OK. I've read all the blogs about SA crashing FF 5+, but, not FF 3.6.23. I've uninstalled and reinstalled SA twice with no change. McAfee says it's a FF problem. It's maddening. I like SA and FF, but this is making mew think about going back to IE-ugh! Anybody out there have any suggestions?

I'm running FF V3.6.23 and McAfee Security Suite with Site Advisor and ever since about 6 weeks ago I've been getting, probably, 10 crashes a day when I do Google or Yahoo searches. I've contacted McAfee, 4 times, and they always say SA is working OK. I've read all the blogs about SA crashing FF 5+, but, not FF 3.6.23. I've uninstalled and reinstalled SA twice with no change. McAfee says it's a FF problem. It's maddening. I like SA and FF, but this is making mew think about going back to IE-ugh! Anybody out there have any suggestions?

Chosen solution

That Site Advisor is notorious for causing problems with Firefox, even since before McAfee bought that program from the original developer.

http://kb.mozillazine.org/Problematic_extensions

Disable it, as it really only duplicates features that are already built into Firefox. The main difference between SA and the Firefox features, is that SA "flags" the nefarious websites hyperlinks, where Firefox prevents those pages from loading and gives you the alert after you click on a hyperlink. Minor difference for the aggravation that add-on provides. You still have the protection against those web sites.
http://www.mozilla.com/firefox/its-an-attack.html
http://www.mozilla.com/firefox/its-a-trap.html

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All Replies (7)

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I suggest you to upgrade your browser to Firefox 7:

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Chosen Solution

That Site Advisor is notorious for causing problems with Firefox, even since before McAfee bought that program from the original developer.

http://kb.mozillazine.org/Problematic_extensions

Disable it, as it really only duplicates features that are already built into Firefox. The main difference between SA and the Firefox features, is that SA "flags" the nefarious websites hyperlinks, where Firefox prevents those pages from loading and gives you the alert after you click on a hyperlink. Minor difference for the aggravation that add-on provides. You still have the protection against those web sites.
http://www.mozilla.com/firefox/its-an-attack.html
http://www.mozilla.com/firefox/its-a-trap.html

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Thanks for the reply, but, if I update to FF7 then my Google Tool bar doesn't work and, I've read, that FF has disabled SA. Am I right or wrong? I like SA other than it crashes FF.

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What's really unusual about this whole situation that this crashing problem started about 6 weeks ago, before that, I never had a problem-never in 3 years. So I'm unsure if it was a FF update that caused the problem and/or a SA update. By-the way I have SA V3.4. So you're recommending that disable SA whether on stay with FF3.6.23 or should I go straight to FF7? Last question. Norton has a similar standalone product that mimics SA. Any thoughts on that? I was also thinking about ditching McAfee, altogether, and going with another security suite. It's OK, but, not the best.

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Get rid of McAfee and get Avast Free from cnet.com. Most definitely upgrade Firefox.

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FYI Yahoo makes a nice tool bar that does everything that the Google Tool Bar does and then some. Also, Norton offers Safe Web Lite which appears to do the same thing as McAfee SA without crashing FF and it's free.

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For those of you who what the features of McAfee Site Advisor with out all the crashing problems, it causes, try Norton Safe Web Lite. So far I've not had any crashes in the last two days! It's free by-the way.