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Firefox crashes

  • 5 replies
  • 5 have this problem
  • 7 views
  • Last reply by Tim

capt_dave
capt_dave
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Two different computers, when updating to Firefox 7.0.1 both crash. These are both work PCs so firewall issue is a possibility, but I have had no prior problems with any prior versions of Firefox.

The crash ID below is for my windows XP machine, my other pc which crashes is my windows 7 machine.'

I cannot run in safe mode.

I have upgraded a prior Firefox and had it not work, so I completely uninstalled 7.0.1, installed the prior version of Firefox, verified it still worked, uninstalled the prior version, including personal settings, re-installed version 7.0.1 and still it crashes.

Firefox has been my favorite browser - please help.

Two different computers, when updating to Firefox 7.0.1 both crash. These are both work PCs so firewall issue is a possibility, but I have had no prior problems with any prior versions of Firefox. The crash ID below is for my windows XP machine, my other pc which crashes is my windows 7 machine.' I cannot run in safe mode. I have upgraded a prior Firefox and had it not work, so I completely uninstalled 7.0.1, installed the prior version of Firefox, verified it still worked, uninstalled the prior version, including personal settings, re-installed version 7.0.1 and still it crashes. Firefox has been my favorite browser - please help.

Chosen solution

Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xadb6 ]

680927 NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO

See https://bugzilla.mozilla.org/show_bug.cgi?id=680927 for a workaround

Read this answer in context 👍 1

All Replies (5)

Tim
Tim
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Can't find that crash id in the system. Can you provide a few others?

capt_dave
capt_dave Question owner
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Just now - Mozilla Crash Reporter says successfully sent: bp-a4576564-1bb9-46a9-b3f4-3deee2111024 bp-0dfea8e5-cdcc-48a6-bc79-089fd2111024

Prior: bp-8c1c0776-4f0d-4444-bb8a-2257b2111024 bp-14eab517-44c7-456e-9460-220da2111021 bp-d3e849c9-239a-4afd-8760-9ec522111021 bp-4436c082-ccb9-4136-bb5d-a0b512111021 bp-603f0898-db0c-4c68-bcd7-0444d2111019 bp-f7f13f53-7ef1-4add-9e00-7cf862111019 bp-d82f4a1f-f45e-4578-b435-a45732111019 bp-727b480e-4b70-44ec-b95c-718b42111014 bp-97a48f88-c9cc-4d09-96cf-63e312111014

Tim
Tim
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Chosen Solution

Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xadb6 ]

680927 NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO

See https://bugzilla.mozilla.org/show_bug.cgi?id=680927 for a workaround

capt_dave
capt_dave Question owner
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That worked! Many Thanks!!!

Tim
Tim
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No problem - please mark the issue resolved