This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

drop down lists don't diplay, just flash for an instant

  • 3 replies
  • 2 have this problem
  • 16 views
  • Last reply by cor-el

crossgj
crossgj
more options

Drop down lists display in Internet Explorer, but not when I'm using Firefox. I'm using version 7 on Windows 7. The list flashes for a second but doesn't display for a selection. If I enter the first letter of a list item, the item will be retrieved as a selection.

Drop down lists display in Internet Explorer, but not when I'm using Firefox. I'm using version 7 on Windows 7. The list flashes for a second but doesn't display for a selection. If I enter the first letter of a list item, the item will be retrieved as a selection.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

crossgj
crossgj Question owner
more options

Thanks for the suggestion. I followed your suggestion and ran the program in safe mode. My problem still exists. I then re-installed version 7 and unfortunately still have the same issue. Any other ideas.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

You can also try to disable plugins to see if that helps.