ssl bad cert domain error code pops up constantly. There is no way to click on exception dialog box. Using firefox 7.0.1. Too inexperienced to know if this is a real phishing issue or a bug. Need help!
I constantly get an error message: ssl bad cert domain. In the firefox help section it says that if I know that this is error message is itself an error I can click on the exceptions dialog box. I don't know how to tell if the error message is in error or not. It pops up ALL THE TIME and I just click it to close it without knowing what I am doing. It always says "smetrics.npr.org:443 uses an invalid security certificate" but I am not on an npr website. It is driving me nuts. How can I get help? thanks Maggy
All Replies (3)
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
I have exactly the same problem, except that I regularly open up the npr site. But here is the real problem. I open firefox>preferences>advanced>encryption>view certificates>add exception. But here is the problem. I can not click on the box to permanently store exception. This box appears permanently closed.
I am currently running firefox 9.01, and I've got to say I never had any problems with firefox in all the years I've used it. But ever since it went through this dizzying series of upgrades from 3.6 to the present it has given me problems.
I am a regular npr listener, and so this annoying error message is really making me consider permanently leaving firefox for chrome or safari.
Make sure that you do not run Firefox in permanent Private Browsing mode.
To see all History and Cookie settings, choose:
- Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
- Deselect: [ ] "Always use private browsing mode"