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websites say cookies are blocked. I tried everthing in the help topic about his and nothing worked

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  • Last reply by cor-el

airsinclair28g
airsinclair28g
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I tried uninstalling and reinstalling firefox, clearing cache, everything. I don't know what else I can do. a few different sites say I have to enable cookies, but they are already enabled. This is a SERIOUS and URGENT problem. Please get back to me ASAP.

I tried uninstalling and reinstalling firefox, clearing cache, everything. I don't know what else I can do. a few different sites say I have to enable cookies, but they are already enabled. This is a SERIOUS and URGENT problem. Please get back to me ASAP.

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.

See also: