This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The Menu items in page header do not work

more options

When webpages have 'menus' in the head as on your Firefox Help page I cannot access them. eg now I am signed in I cannot sign out. This also happens on the Sainsbury shopping page and also Lloyds bank page

When webpages have 'menus' in the head as on your Firefox Help page I cannot access them. eg now I am signed in I cannot sign out. This also happens on the Sainsbury shopping page and also Lloyds bank page

Chosen solution

The Yahoo! Toolbar extension has been reported to cause this issue. Disable or uninstall that add-on.

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

The Yahoo! Toolbar extension has been reported to cause this issue. Disable or uninstall that add-on.

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes