This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

cannot sign in to firefox support for lack of forgotten username

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

WTFFIREFOX
WTFFIREFOX
more options

Need to recover my username for my email at yahoo. How is that done? Been having trouble typing comments into Facebook and other sites for the last 2 weeks or longer. Yahoo driving directions presents the same problem-slow sticky browser that sometimes stops responding altogether. Typing comments here present no problem whatsoever. Please fix the slow stickiness on Facebook so I can enjoy it like I use to.

Need to recover my username for my email at yahoo. How is that done? Been having trouble typing comments into Facebook and other sites for the last 2 weeks or longer. Yahoo driving directions presents the same problem-slow sticky browser that sometimes stops responding altogether. Typing comments here present no problem whatsoever. Please fix the slow stickiness on Facebook so I can enjoy it like I use to.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

You can post a request on the Contributors forum about your forgotten user name and add [ATTN ADMIN] to it to get the attention of a site Administrator.