Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

(Error code: ssl_error_rx_record_too_long)

  • 4 replies
  • 14 have this problem
  • 1 view
  • Last reply by markyormark

markyormark
markyormark
more options

I also loaded the latest version of Mozilla and also enabled "https" But still I get the same error code (Error code: ssl_error_rx_record_too_long) when I tried to open below effected site.

I also loaded the latest version of Mozilla and also enabled "https" But still I get the same error code''' (Error code: ssl_error_rx_record_too_long)''' when I tried to open below effected site.

All Replies (4)

jprmc
jprmc
more options

I have seen this before if you are getting internet access through a service that requires you to visit an page to sign in first (for instance if you are at a cafe). Trying going to a site such as cnn.com that doesn't use ssl and see if you get a sign in page.

markyormark
markyormark Question owner
more options

I had no problem opening the cnn.com page without signing in The problem is not solved.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to reset the router.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

markyormark
markyormark Question owner
more options

cor-el..Thanks for you effort, but it did not work in the Safe Mode.