Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My "Restore Previous Session" button is not working anymore. When I click it, nothing happens. How can I fix this?

  • 12 replies
  • 209 have this problem
  • 10 views
  • Last reply by cor-el

more options

When I click the "Restore Previous Session" button on my Firefox home page, nothing happens. It usually restores all of my tabs from the previous session, and now it does nothing.

When I click the "Restore Previous Session" button on my Firefox home page, nothing happens. It usually restores all of my tabs from the previous session, and now it does nothing.

Chosen solution

You can try to delete the chromeappsstore.sqlite file in the Firefox Profile Folder.

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder
Read this answer in context 👍 38

All Replies (12)

more options

Chosen Solution

You can try to delete the chromeappsstore.sqlite file in the Firefox Profile Folder.

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder
more options

Thanks a lot! It worked!!

more options

Yippee, this worked for me as well. Google was to blame, and not Firefox. May be it's a cunning plan of theirs?

more options

I tried this and it didn't work for me.

more options

Make sure that you do not use Clear Recent History to clear the Browsing History when you close Firefox.

more options

Hi cor-el

After deleting the file, that bug is solved. HOORAY!

But it seems like it crashes my About:Home page. Now, there's a blank box below the search bar and it is not responding. Can't use it to search etc. Does this happen to your FF?

Thanks. Much appreciated.

more options

"But it seems like it crashes my About:Home page. Now, there's a blank box below the search bar and it is not responding. Can't use it to search etc. Does this happen to your FF?"

^^Yeah, this happened to me also after deleting the file, thuogh it's all back to normal now. I was wondering what might've caused so that it doesn't happen again

more options

A few days back there was a large snippet added that shows a persona preview and that snippet seems to have cause this issue.
That persona preview snippet is still there, so the problem may reappear.


Reset the browser.startup.homepage_override.mstone pref on the about:config via the right-click context menu to the default on the about:config page.
Set the browser.aboutHomeSnippets.updateUrl pref to an empty string to prevent loading that snippet. Close and restart Firefox to make the changes effective.

To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.
Use the Filter bar at to top of the about:config page to locate a preference more easily.

Modified by cor-el

more options

It worked! For me it worked only after I repeated2-3 times the procedure; but it worked!

more options

See also:

  • Bug 700980 – Snippet on the about:home page seems to causing problems with the Restore Previous Session button not working
more options

It didn't worked for me :(

more options

@nitinm

What is your problem?

This thread is about an issue caused by a snippet that used iframes and that happened 2 weeks ago.
That has been fixed, so if you have a similar looking problem then it is not that problem, but something else.